shipping & delivery
At Coddle, we believe that you should get your new furniture quickly — and safely. Unlike traditional furniture companies, you don’t have to wait 8 to 12 weeks for your sofa to arrive. As a general rule, we only sell products that are actually available in our California warehouse. This means that your new sofa will be on the way to your home within hours of placing an order.
Please read on for more information on our shipping process.
white glove delivery & in-room setup
Worried about moving your new couch into place? Don’t be. White Glove service is free on orders $1000 and up. Our White Glove delivery team will bring the piece to the room of your choice and assemble it in place. If requested, they will also remove all packaging materials.
There is a 10% delivery fee on orders $999 and below. On these smaller orders, we provide White Glove Delivery for couches and chairs; for Ottomans and Toppers, we provide Standard threshold delivery. With Standard delivery, we will bring the item to the front door of your house or apartment and meet you there.
Please note: for a small portion of US residents who live in remote areas, there may be additional shipping charges. These fees will be clearly stated at checkout before you make your purchase.
scheduling your delivery
Once your order is processed and ready for delivery, our team will be in touch to confirm details and accessibility and to schedule your delivery. This will be the time to discuss any special circumstances and to ensure your purchase will make it into your apartment or house safely and without damage.
Smaller items are often sent via courier such as FedEx and UPS. These deliveries are not scheduled in advance, but we will share tracking information so you know when to expect your order.
planning for your delivery
Please double check box sizes and accessibility if you live in an apartment. Some of our boxes are quite large and may not be able to get up narrow stair cases or into non-service elevators.
We recommend that you read our delivery guide as well as our tips on space measurement.
Please note, a 20% re-stocking fee will be charged on the order value for any returns without the original packing materials.
See our full terms and conditions here.